Wireless Technologies/Networks Technical Specialized Area

iORMYX has proposed the labor categories that can provide evaluation, planning, development, delivery and integration of systems, solutions, and technical support for the proposed core capabilities. Services and support proposed for the Wireless Technologies / Networks specialized technical area include, but are not limited to:

  • Applications of digital wireless technologies,
  • Deployable monitoring/signaling devices and systems,
  • Handheld wireless hardware, systems and solutions,
  • Wireless Applications Protocol (WAP),
  • Wireless communications, wireless and portable technologies,
  • Wireless technologies for cellular and personal communication services

iORMYX’s core capabilities include the following technologies:

  • Native programming for the Palm OS,
  • Native programming for Microsoft Windows CE,
  • Native programming for Symbian EPOC32,
  • Native programming for Sharp Zaurus,
  • Native programming for Symbian Quartz
  • Native programming for Sun J2ME.

Tools expertise includes:

  • Metrowerks Codewarrior, Microsoft PocketPC Platform SDK, Microsoft Embedded Visual C++, Microsoft Embedded Visual Basic, RTOS development and configuration tools and Java 2 Micro Edition.

Local on-device micro-database systems:

  • Oracle Lite, Sybase iAnywhere, and Microsoft Pocket Access.

Distributed computing technologies:

  • COM/DCOM, CORBA and RMI using C, C++, Java,
  • WAP-based applications using WML and WMLScript.
  • Palm Web Clipping applications using HTML 3.2.
  • Compact HTML for NTT DoCoMo iMode.
  • Synchronization solutions like Palm Hotsync Server, Extended Systems Synchronization platform.
  • Past Performance
  • Wireless Technologies/Networks

iORMYX has chosen several projects at various clients to demonstrate its wide range of capabilities in the Wireless Technologies/Networks area. The clients are Navel Research Laboratories, eTrav, Radiator.com, and eBusiness Anywhere (EBA).

Naval Research Laboratories (NRL): iORMYX participated in the development of a secure network design and functional prototype. iORMYX was responsible for verifying the conceptual design through test prototypes. IORMYX developed the Corba implementation for client interoperability and performed the native C++ coding of the system elements.

Radiator.Com: Radiator.com is one of the largest distributors of heating and cooling systems in the country. Their client base consists of 30,000+ body shops all across the nation. Their legacy system was a call-center that assists the body shops to find the right product and then processes the order and ships it to them. This process introduced a lot of errors, lost time and money.

iORMYX designed and developed a wireless mobile solution comprising of the following key elements:

  • Palm VII or Palm OS 3.5 compatible device with wireless access
  • Device-resident Web clipping application
  • Database solution with inventory management
  • Server-side device management system and console
  • Server-side transaction management system and console
  • Server-side user management system and console
  • Interface to Radiator.com legacy system
  • Remote Faxing from Palm VII
  • Palm.Net Gateway
  • Bell South Mobitex Network
  • Microsoft Windows NT Server 4.0
  • Microsoft SQL Server 6.5
  • Microsoft Internet Information Server 4.0

This solution reduced the error rate to less than 1 percent and drastically reduced the operational call-center load.

Educational Travel Alliance (eTrav) Inc.
ETrav provides affordable travel to educational institutions and students through its Education Travel Alliance in the Americas and Europe. Each travel team is lead by a group leader who guides and manages the students throughout the tour. The group leader communicates with the students over voice networks and electronic mail from the initial eTrav contact.

iORMYX deployed the Siebel Customer Relationship Management system for eTtrav to manage the relationship lifecycle with the students. This system was extended to the wireless platform to provide instant access to the Siebel system and eTrav’s eCommerce system allowing users to access and make real-time modifications to their: Journeys, Activities, Contacts, Accounts, Flights, Hotels, Group Members, and Itineraries.

iORMYX implemented eTrav’s back-office accounting system and provides an end-to-end operation. If a prospective or current client calls with a question or interacts on eTrav’s web page, the eCommerce process will coordinate the response. Triggers have been set so the high dollar or other urgent opportunities are immediately linked to the appropriate level of sales and management.

The solution enabled the management and group leaders to be in touch with their traveling team before, during and after the travel from anywhere. Important information like flight information, travel itinerary and team information was available instantaneously in a small footprint wireless device.

Platform Specifications:
  • Palm OS 3.5
  • Palm VII device
  • Palm.Net Gateway
  • Bell South Mobitex Network
  • Great Plains Siebel Front Office 99.5
  • OneCommerce Server
  • Microsoft Windows NT Server 4.0
  • Microsoft SQL Server 6.5
  • Microsoft Internet Information Server 4.0

eBusiness Anywhere (EBA): EBA Systems is a pioneer in real-time and synchronized wireless solutions for Enterprise mobile computing. iORMYX provided the key design for the product architecture and development of the product solution. The product enables enterprises to deploy a wide-array of mobile wireless devices to access enterprise systems like Siebel, Great Plains, Exchange and Vantive in real-time.

The system was designed and developed by iORMYX including the following components:
  • EBA Multi-threaded Request Server
  • EBA web-based Server Management Console
  • EBA web-based Device, User and Transaction Management Console
  • EBA Device profile manager
  • EBA Device User Experience Services

Platform Specifications:

  • Palm OS 3.5
  • Palm VII device
  • Microsoft Windows CE
  • Palm.Net or CDPD Network
  • Siebel Enterprise Applications 99.5 or 2000
  • Vantive Server
  • Microsoft Exchange Server
  • Microsoft Windows NT Server 4.0
  • Microsoft Internet Information Server 4.0

eBusiness Anywhere (EBA): EBA Systems is a pioneer in real-time and synchronized wireless solutions for Enterprise mobile computing. iORMYX provided the key design for the product architecture and development of the product solution. The product enables enterprises to deploy a wide-array of mobile wireless devices to access enterprise systems like Siebel, Great Plains, Exchange and Vantive in real-time.

The system was designed and developed by iORMYX including the following components:

  • EBA Multi-threaded Request Server
  • EBA web-based Server Management Console
  • EBA web-based Server Management Console
  • EBA Device profile manager
  • EBA Device User Experience Services
Platform Specifications:
  • Palm OS 3.5
  • Palm VII device
  • Microsoft Windows CE
  • Palm.Net or CDPD Network
  • Siebel Enterprise Applications 99.5 or 2000
  • Vantive Server
  • Microsoft Exchange Server
  • Microsoft Windows NT Server 4.0
  • Microsoft Internet Information Server 4.0

Technical Expertise
Wireless Technologies/Networks

iORMYX has chosen to respond to six areas within the specialized technical area C.4.3. The key facet of iORMYX’s technical strength is the partnering relationship that exists with the leading software and hardware vendors. The partners provide iORMYX with cadre training and access to advanced and beta versions of their products. This advanced, in-depth knowledge sharing allows our wireless engineers to contribute to the development and testing of the newest technologies. It also allows the development and testing tools to be applied to the latest versions and that significantly expands our skills.

The technical approach for each area is described below:

AREA 1: APPLICATIONS OF DIGITAL WIRELESS TECHNOLOGIES

iORMYX has been a pioneer in the digital wireless technologies revolution. We have applied wireless technologies to the following sectors:

  1. Field Service:

    iORMYX applies wireless technologies to help create highly mobile field forces capable of very fast response times. Digital wireless technologies make it possible to deploy low-cost, rugged, mobile and always connected devices too access and update information like service tickets, solutions etc in real-time. The services that can be deployed on these devices range from:

    1. Instant Messaging
    2. Order Management
    3. Service Ticket Management
    4. Location Based Services
    5. Mapping and Routing
    6. Mobile Service Portals
  2. Transportation and Logistics:

    Wireless Transportation and Logistics solutions allow the management and co-ordination of fleets remotely. Solutions include the following functionality:

    1. Messaging
    2. Location Tracking
    3. Emergency help
    4. Monitoring
    5. Mapping and Routing
    6. Access to traffic and weather information